Terms of sale.
These terms govern your firm's purchase of The Policy Session. They are short because the thing you are buying is short — one hour, online, at the end of which you hold a written policy and a working control. They are written to be read rather than skimmed past, because two of the sections below tell you what this does not do, and those are the ones worth your minute. Booking and paying means agreeing to them.
If you go on to buy The Sprint, that purchase is governed by its own terms of sale, not by these.
1. Who "your firm" means
The legal entity that paid, any entity that controls it or is under common control with it (more than 50% of the voting interests), and the partners, members, employees and individual contractors of any of them while engaged by your firm. One purchase covers all of it — there is no per-seat limit on who inside your firm may hold or run what you leave with.
2. What you get
One hour, online, with Owen Byram. During that hour we produce two things:
- Your firm's written AI use policy, drafted live against your own answers rather than filled in from a template, and delivered to you as plain text files you install where your firm's assistants and agents will read them; and
- one control, running in your own environment, built by you on your own credentials, and watched refusing something it ought to refuse.
You also receive a credit code, which is the subject of §7a.
That is the whole of it. There is no support tier, no service level, no ongoing engagement and no obligation on us to answer anything afterwards. We usually do, as a courtesy, and we do not promise when. Anything beyond the hour — more sessions, review of a policy you have since changed, help installing it across a team — is a separate engagement on separate terms.
3. What you own, and what we keep
The files you leave with are yours outright. Your firm owns the policy and every document produced for you in the session, with no licence back to us and no restriction from us on what you do with them. Copy them, edit them, install them on every agent in the firm, hand them to your insurance carrier, your peer reviewer or your state board, adapt them for a client, or throw them away. You do not need our permission and you do not need to credit us.
We keep the tool that writes them. The Policy Builder — the software we drive during the session — is ours, is not delivered to you, and is not part of what you are buying. What you are buying is its output and the hour of judgement that shaped it.
4. Your part of it
The hour only works if three things are true, and they are yours to arrange:
- An hour without interruptions, at a keyboard, with whoever at your firm actually gets to decide what the firm's rules are. A policy drafted with someone who then has to go and ask is a draft, not a policy.
- Whatever AI subscription you already use, already logged in. We do not supply one, and your account, your model provider's terms and your spend with them are yours.
- A document you know well to test the control against — see §5 before you choose it.
You drive throughout. We do not take control of your screen, and we do not log into anything of yours.
5. What you put on the screen, and how we handle it
We never receive your data. We do not ask for and will not accept your credentials, your API keys, your accounting-system logins or exports of your books. Everything built during the hour runs in your tenant, on your account, under your control. We take no copy of anything, and nothing from the session is stored on our systems except the policy files themselves and our own notes on what your firm decided.
What we do see is your screen, because you are sharing it. So, plainly:
- Anything we see on your screen or hear in the hour is confidential to your firm. We will not disclose it, and we will not use it for anything other than running the session and the files it produces.
- The session is not recorded. If you want it recorded, ask and we will record it and send it to you; we will not record one otherwise.
- You choose what is on the screen, and you should choose deliberately. Your firm's obligations of client confidentiality do not pause because a document is on a screenshare rather than in an email. If you are subject to IRC §§ 6713 and 7216, displaying tax return information to us is a disclosure, and whether you may make it is your firm's call, not ours. Nothing in these terms is your client's consent and nothing here supplies one.
- A redacted document, a sample entity, or a set of numbers with the names taken out works just as well for the exercise, and is what we would suggest if you asked. Tell us what you would like to use and we will tell you honestly whether it will exercise the control.
We may use what we learn in general form — that a certain kind of firm keeps running into a certain gap — to improve our own materials. We will not identify your firm, quote your documents, or use your name as a reference or a testimonial without your written permission.
6. Booking, rescheduling, and if you cannot make it
You pick your time after checkout. Reschedule as often as you need, through the link in your confirmation, up to the start of the session — there is no fee and no limit.
If you do not appear and have not rescheduled, we will hold the slot for fifteen minutes and then write to you to book another. Nothing is forfeited by missing one. If a session simply never happens, §7 still gets your money back.
If we have to move a session, we will tell you as early as we can and it goes to a time you pick. If we cannot deliver it at all, you are refunded in full regardless of any deadline in §7.
7. Refunds
Seven days from the session, on request, no reason required. Email owen@byram-advisory.com and it is done. You keep the files — we are not going to ask you to delete a policy your firm has already installed — and nobody is going to argue with you or ask you to justify it.
Before the session, the refund right is open. If you have paid but not yet sat the hour, ask at any time and it is refunded. The seven-day clock starts when the session happens, so a session you never book is a refund you never lose.
We ask one thing in return, and the refund does not depend on it: tell us what you expected and did not get. At this stage that is worth more to us than the money.
7a. The credit
The $250 comes off anything else you buy from us, in full, and the credit does not expire. Not just the next rung — any offering we sell. It is applied at purchase, against the offering as we sell it at the time you redeem it.
Four things follow from that, so nobody has to guess:
- The credit is not cash. It reduces the price of a purchase and is not redeemable for money, transferable to another firm, or assignable.
- One credit per Policy Session purchased. Two sessions, two credits.
- A credit is applied once. Once it has come off a purchase it is spent and does not roll forward to the next one. It does not shrink any other credit, though: The Sprint credits its own full list price toward a Bootcamp seat whether or not this credit reduced what you paid for it. Climbing the whole ladder never costs your firm more than starting at the top.
- Taking the refund ends the credit. It is one or the other, not both.
If a purchase you applied the credit to is itself refunded, the credit is restored — it is not consumed by a purchase that was unwound. And if we retire or reprice something, the credit applies to what we are selling when you come to use it.
8. What a written policy does, and what it does not
This is the section that stops a disappointed buyer, so we would rather you read it before you book than afterwards.
The policy you leave with is a standing instruction, not a barrier. Installed where your firm's assistants read it, it does two real things: it changes what they do by default, and it makes a departure from your rules visible — the output is supposed to carry its own evidence, so a reviewer can see at a glance whether the rules were in force. Those two things are worth a great deal, and most firms have neither today.
What it cannot do is physically stop anybody. A person who does not load it, or who overrides it, or who pastes client data into a tool the policy never reaches, is not blocked by it. It is preventive and detectable, not enforcement. Enforcement, in the sense of software that refuses, is what the controls in The Sprint do, and we will tell you so during the hour rather than letting you discover it later.
Nor does adopting a policy make your firm compliant with anything. It is a document your firm adopts and has to actually follow. Whether it satisfies a regulator, a peer reviewer, an insurer, a state board or a client contract is a question about your firm's conduct, and we make no representation about it.
9. Human review
Whatever you build drafts. It does not decide. By buying this you agree that a qualified person at your firm reviews and approves every output before it is posted to any ledger, sent to any client, filed with any authority, or otherwise relied on; and that your firm remains solely responsible for its professional obligations — Circular 230, the AICPA Code, your state board's rules, IRC §§ 6713 and 7216, and your engagement letters.
Skipping that review is your firm's decision and your firm's exposure.
10. The control you build
It is built by you, in an hour, on your infrastructure and your credentials, and it is a starting point rather than a finished system. We do not host it, do not monitor it, do not support it, and are not obliged to maintain, update or fix it. Your model provider's charges are yours.
IT IS PROVIDED "AS IS". BYRAM DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT IT WILL KEEP WORKING, THAT IT WILL CATCH WHAT IT IS MEANT TO CATCH, OR THAT ANY DEFECT WILL BE CORRECTED.
11. What this is not — the one to read twice
BYRAM IS NOT YOUR ACCOUNTANT, AUDITOR, TAX ADVISER OR ATTORNEY. NOTHING IN THE SESSION, THE POLICY, THE CONTROL OR ANY DOCUMENT PRODUCED FOR YOU IS LEGAL, TAX, ACCOUNTING OR AUDIT ADVICE, AND NOTHING IN IT IS AN ASSURANCE ENGAGEMENT, AN OPINION, OR ANY OTHER ATTEST SERVICE. IT IS NOT A SUBSTITUTE FOR YOUR OWN PROFESSIONAL JUDGMENT, YOUR OWN COUNSEL, OR YOUR OWN SYSTEM OF QUALITY CONTROL.
THE POLICY IS A DOCUMENT YOUR FIRM ADOPTS AND IS RESPONSIBLE FOR. BYRAM MAKES NO REPRESENTATION THAT IT, AS DRAFTED OR AS YOU LATER AMEND IT, SATISFIES ANY REGULATORY, PEER-REVIEW, PROFESSIONAL-STANDARD, LICENSING, CONTRACTUAL OR INSURANCE REQUIREMENT, OR THAT ANY ARRANGEMENT DISCUSSED IN THE SESSION IS PERMITTED UNDER LAW APPLICABLE TO YOUR FIRM.
THE SESSION IS DESIGNED AROUND LARGE LANGUAGE MODELS SUPPLIED BY THIRD PARTIES. BYRAM MAKES NO WARRANTY THAT THEIR OUTPUT IS ACCURATE, COMPLETE, CURRENT, COMPLIANT WITH ANY ACCOUNTING OR TAX STANDARD, OR FIT TO BE POSTED, FILED OR RELIED ON. OUTPUT IS A DRAFT AND MUST BE REVIEWED BY A QUALIFIED PERSON BEFORE IT IS RELIED ON.
12. Limitation of liability
BYRAM'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SESSION OR THESE TERMS, ON ANY THEORY OF LIABILITY WHATSOEVER — CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR OTHERWISE — WILL NOT EXCEED THE FEE YOUR FIRM ACTUALLY PAID FOR THE SESSION.
IN NO EVENT WILL BYRAM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES; FOR LOST PROFITS, LOST REVENUE, LOST OR CORRUPTED DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION; OR FOR ANY ERROR, MISSTATEMENT, RESTATEMENT, PENALTY, INTEREST, PROFESSIONAL SANCTION, CLIENT CLAIM OR REGULATORY ACTION ARISING FROM THE POLICY, THE CONTROL, OR ANYTHING RELIED ON AS A RESULT OF THE SESSION — EVEN IF BYRAM WAS ADVISED OF THE POSSIBILITY.
THIS LIMITATION DOES NOT APPLY TO BYRAM'S OWN FRAUD OR WILLFUL MISCONDUCT, OR TO A BREACH BY BYRAM OF THE CONFIDENTIALITY UNDERTAKING IN §5.
13. Governing law and disputes
Texas law governs, without regard to its conflict-of-laws principles. Exclusive venue is the state and federal courts sitting in Collin County, Texas, and each party consents to personal jurisdiction there.
EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SESSION.
In any action on these terms, the prevailing party may recover its reasonable attorney's fees and costs.
14. The rest of it
These terms are the entire agreement about the Policy Session and replace anything said before them, including anything on this website or in our marketing. Changes have to be in writing and signed by both of us — no purchase order, vendor-onboarding form or click-through you send us changes them. If a provision is unenforceable it is trimmed to the minimum extent necessary and the rest stands. Not enforcing something once is not a waiver of it. There are no third-party beneficiaries. Sections 3, 5, 7a, 8, 9, 10, 11, 12, 13 and 14 survive.
Questions
Ask before you book rather than after: owen@byram-advisory.com. See also our privacy policy, the questions firms ask most, and the terms of sale for The Sprint.